Privacy Policy

Rangani Jewelry House (“we”, “us”) respects your privacy. This policy explains what we collect when you use ranganijewelry.com, why, and the choices you have. Questions: info@ranganijewelry.com.

What we collect

Information you give us: name, email, phone, shipping address, order details, custom-design and enquiry messages, appointment bookings, and messages sent through our contact forms or live chat.
Payment: online payments are processed by our payment provider; we do not store card numbers.
Technical data: IP address, browser and device type, pages viewed, and how you arrived at our site.

Cookies and similar technologies

Essential cookies keep your bag, sign-in and preferences working and always run.

Analytics and advertising technologies run only if you choose “Accept” in the cookie notice. If you accept, we use the Meta Pixel and Meta Conversions API (Meta Platforms) to measure the performance of our advertising and show relevant ads, and Google Analytics / Google Tag Manager to understand site usage. These tools may receive page and product views, add-to-bag, checkout and purchase events, your browser identifiers (such as the Meta _fbp and _fbc cookies), your IP address and user agent. For some events we also send your email address or phone number to Meta in hashed (one-way encrypted) form to match events to your account, and the campaign details (such as UTM parameters) of the link that brought you here, which we also store with your order or enquiry.

If you choose “Reject”, none of these run and no advertising identifiers are stored. You can change your choice at any time with the “Cookie settings” link in the footer.

How we use information

To fulfil and support your orders, enquiries, appointments and warranty requests.
To send order and service messages, and marketing emails you have not unsubscribed from.
To measure and improve our website and advertising, if you accepted analytics and advertising cookies.
To prevent fraud and meet legal obligations.

Who we share it with

Service providers who help us run the business — payment processing, couriers and insurers, email delivery, hosting, and (with your consent) Meta and Google for the measurement described above. We do not sell your personal information.

Your choices and rights

You may ask to access, correct or delete your personal information, or object to marketing, by emailing info@ranganijewelry.com. Unsubscribe links are included in marketing emails. You can also manage advertising preferences in your Meta and Google account settings.

Retention and security

We keep order records for as long as needed for accounting, warranty and legal reasons, and other data only as long as necessary for the purposes above. We protect data with access controls and encrypted connections.

Changes

We may update this policy; the latest version is always on this page.